A shortage of skilled workers, outdated technologies, confusing floods of data and ever-increasing time pressure – the maintenance industry is facing a number of challenges. Experienced specialists are retiring without passing on their valuable expertise in full. At the same time, manual processes and error-prone documentation make day-to-day work more difficult, which not only costs time and money, but also increases the risk of unplanned downtime. A particular problem is the loss of knowledge. If documentation is incomplete and central information is scattered between Excel spreadsheets and folders, it is often difficult to understand how a machine was last serviced or which spare parts were installed. All of this means that teams of technicians are often clueless and lose valuable minutes or hours in an emergency.
The fme Maintenance AI Assist collects the specialist knowledge from your maintenance, structures it and makes it directly available even without internet access. Using an intuitive chat interface, technicians can ask questions, enter test values and receive automatic warnings in the event of deviations. At the same time, ERP systems such as SAP can be connected, stock levels checked and orders triggered.
The entire maintenance process becomes more efficient, human error sources are minimized and the expertise hidden in the minds of employees is retained. With Maintenance AI Assist, you can remain competitive in the future, even with scarce resources and high quality standards.
Innovative functions for more efficient maintenance
Local knowledge database – can also be used without an Internet connection
Maintenance AI Assist provides your maintenance teams with a comprehensive knowledge base at all times, even offline. The system saves technical documents, maintenance logs and best practices directly on your devices so that you can work efficiently even in remote plants. At the same time, Maintenance AI Assist learns from past chat dialogs and stores valuable know-how. This significantly reduces the risk of knowledge loss, even if experienced specialists leave the company.
Interactive chat
With the interactive chat, you can call up information on machines, processes or maintenance procedures without having to search for a long time. New test values can be entered directly, while the system automatically warns of deviations from standard values and suggests specific countermeasures. This allows you to act efficiently at all times and avoid costly errors.
Integration of ERP systems
Thanks to the seamless connection to ERP systems such as SAP, you can check stock levels, post withdrawals or trigger orders directly in the chat. This saves time, reduces the risk of errors and increases efficiency. Manual entries are significantly reduced so that processes run faster and error-free.
Automatic maintenance reports
All information relevant to maintenance, such as tasks performed or times, is automatically recorded in the background. A structured log is created from the chat history, which creates valuable transparency and can be used seamlessly for future maintenance measures. Your team does not have to fill out any additional forms or maintain data manually; the reports are generated automatically.
Ideal for emergency use
Unforeseen faults can be rectified efficiently thanks to direct access to all relevant information. Even if no specialist with in-depth expertise is on site, the system provides support through AI-based recommendations for action. This shortens downtimes and significantly reduces the need for specialized experts.
